Yes. Gigahertz Giveaways is a signatory to the DCMS Voluntary Code of Good Practice for Prize Draw Operators, and we’re also a member of the Prize Competitions Council (PCC), the trade body representing the UK’s online prize competition market. Here’s a summary of how we meet the Code’s requirements:
Player protections
All entrants must be 18 or over, resident in the UK, and hold a registered account.
You can set daily, weekly, monthly or yearly spend limits, or lock your account entirely, at any time via /my-account/responsible-gaming.
Our support team monitors player activity for signs of harm and will proactively reach out — including temporarily locking an account and carrying out a welfare check — where needed.
Support and signposting information is available in the footer of every page on our site.
All competitions run for a minimum of 7 days (up to 14 for larger competitions), and instant-win competitions never make up the majority of our live competitions.
Transparency
Every competition offers an equal free postal entry route, displayed prominently alongside the paid entry option on each competition page.
Winners are selected using Zap RNG, a certified random number generator producing verifiably random, independently auditable results — see How are winners chosen? for full details.
We never cancel, delay or downgrade a competition due to low ticket sales.
We support a chosen charity each year (currently the Children’s Heart Surgery Fund), donating a fixed amount per main-prize PC competition drawn.
Accountability
We review our compliance with the Code internally on a regular basis.
We work with reputable, sector-specialist partners for our draw platform and payments, and expect the same standards of them.
We engage with the wider industry through our PCC membership, and remain in contact with the DCMS Prize Draws Team to support the ongoing development of the Code.
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If you have any questions about how we protect players or run our competitions, please get in touch — we’re always happy to talk about it.
Yes, absolutely!
Check out our previous winners and see for yourself!
Every entry into the competition is assigned a random ticket number. On draw day, we use Zap RNG — a certified random number generator built specifically for prize competitions — to randomly draw a winning ticket number. If you have that ticket number, you win! It’s that simple. You’ll be contacted directly if you win.
A few things that make sure it’s fair:
-Every entrant, whether you entered by purchasing a ticket or via our free postal entry route, is added to the same entry list and has an equal chance of winning. There’s no difference in your odds either way.
-Every draw is securely recorded with a unique verification signature — think of it like a tamper-proof digital fingerprint — so the result can’t be altered after the fact.
-Each draw has its own independent verification page where you can check the details of that specific result for yourself.
Come see for yourself! All of our competitions are drawn live on Facebook, Twitch, and YouTube — Mondays and Thursdays at 8:30pm.
Yes, absolutely!
In /my-account/responsible-gaming you can set a daily, weekly, monthly, or yearly spend limit for purchases on the website. Or you can choose to lock out your account entirely for a set period, whatever works best for you.
Make sure that when the fun stops, stop.
Send us a message on Facebook or drop us an email at [email protected]. If you’re having trouble, please contact us. We’re here to talk and to help.
Nope, not at all! There’s no requirement to watch the live draw to win, you just need a ticket. We contact all winners by email after the draw to inform them of what they’ve won, explain delivery, and ask them for any extra details we might need.
Congratulations! You don’t need to do anything, we’ll be in touch soon! We contact all winners by email after the live draws to inform them of what they’ve won, explain delivery, and ask them for any extra details we might need to confirm the win. Depending on the win, we’ll either contact you by email or by phone. If you’d like to email us first, go ahead! 👍 It’s always great to receive emails from excited winners.
If you’ve won an instant win, you’ll receive an email (check your spam folder too 📧) with a set of details to fill in. We’ll get back to you as soon as we can (typically Mon-Fri, 9:00 until 15:00).
Yes.
All entrants must be 18 or older, be located in the United Kingdom, and have a registered account with Gigahertz Giveaways.
Yes. To be entered into the final draw you must answer the competition question correctly.
Unlike other competition websites, we always draw a winner regardless of whether the competition sells or not. That’s the Gigahertz promise. If a competition hasn’t sold out, this means you have better odds of winning!
You can view your ticket number(s) in the my account area. Your ticket number(s) are also emailed to you after placing an order.
On our Entry Lists page.
Entry Lists contain all the valid entrants into the competition (and only those who answered the competition’s question correctly) and are used to draw the final winner. We publish Entry Lists once the competition has closed.
If the Entry List you’re looking for isn’t there, contact us!
Send an email to [email protected] with the name and date of the competition you want the entry list of and we’ll send it to you.
Transparency is important to us.
We’re more than happy to provide our entry lists if asked.
https://www.twitch.tv/gigahertzgiveaways
https://www.facebook.com/GigahertzGiveawaysUK/
https://www.youtube.com/@GigahertzGiveawaysUK
All of our live draws are streamed live on twitch.tv, Facebook, and YouTube.
Live draws are every Monday and Thursday at 8:30pm.
If there are any changes to this schedule they will be posted on our socials and you’ll be informed by email.
This varies between competitions. If the competition is a first for us, we typically stock the item ourselves so we can assess the quality and photograph the product. And if the product is highly sought-after at the time, we’ll make sure to buy and stock the item ourselves so we can ensure the winner doesn’t miss out. For larger items like TVs or big gaming monitors, we often don’t stock these ourselves and instead order them directly from a retailer to the winner’s address. This is because parcel delivery services are frequently reluctant to insure prizes like this, so ordering from a retailer provides better protection for the winner in case anything goes wrong during shipping.
In the case of instant wins, these are ordered directly to the winner from a retailer with occasional exceptions where we have the product in stock and will ship it out to you.
Instant wins are prizes you can win just by entering!
Not all competitions have instant wins. For competitions with instant wins, the Prize Description will list a table of ticket numbers and their associated instant wins.
After entering the competition, if one of your ticket numbers matches an instant win you’ll automatically receive a congratulatory email. This email will inform you what prize you’ve won and how to claim it. You’ll have 5 days after receiving the email to claim your instant win.
No. Any instant wins that aren’t won within the timeframe of the competition go unclaimed.
No! Your ticket is still valid. When choosing a winner, we always enter the full range of tickets into the Zaps verified and auditable number generator . If we draw a ticket that hasn’t been sold, we roll again until we find a winner! The parameters of the draw never change.
For example, if a competition has 400 total tickets and only 300 have sold, the range entered into the random number generator will still be tickets 1 to 400. The parameters don’t change if the competition hasn’t sold out.
Drop us an email! Send an email to [email protected] along with your account’s email address and we’ll help close your account for you. It’s best that you email us from the account you use on the website just so we can verify that it’s you who’s closing the account.